Survey Testing

 On Tuesday our team went to Saint Michael’s Drive to test our surveys.  It was interesting to say the least…

 We have a survey that takes about 5 minutes to complete…or more like 10 minutes if the subject decided to go in depth and be talkative.  We traveled as a group of four for testing the surveys to kind of get a feel of how surveys will work in the future.  The first interview went so well!  Jack walked right up to this pair of ladies, and they were very friendly and very willing to help and take part in our survey.  We got great feedback, and the experience was very pleasant.

 With the group in a great mood after our first successful survey, it was Xiying’s turn to survey someone.  The subject Xiying picked happened to be the quietest person on Earth.  We had to basically put our ear on her lips to understand anything she was saying.  And every question we asked her. she took a few long seconds to ponder, and then we received a head nod, shoulder shrug, or a one word answer for each question.   Despite the difficulty of the survey, it was successful because we did get feedback.

 Nghia’s turn proved to be just as challenging as Xiying’s survey, but in a very different way.  He was rudely shot down once, but then found a nice Native American man who was willing to talk but didn’t necessarily answer the questions we were asking him.  There were many tangents not related to our survey, and it seemed like we weren’t getting much pertinent or helpful information out of him.

 When my turn rolled around our team was slightly frustrated, and we were becoming weary of the difficulties this survey was presenting our team with.  I politely asked almost 10 people around the area of Saint Michael’s Drive and every one of them said no (some more politely than others).  This was extremely frustrating.  I never expected every person to say yes to us, but I expected people to want to help the cause or at least be interested in what we are doing enough to entertain the idea of taking a short survey.

 After debriefing with the group after our survey testing day, we came up with a number of reason why people weren’t saying yes to take our survey.  We decided we need to look more legitimate by possibly having a set table and location or some kind of publicity around the area.  We may have seemed a little suspicious as four young adults walking around the parking lot with a clipboard.

 We weren’t even given enough opportunity to test our survey because not many people would even take the survey.  So “survey testing day” was more like a “figure out how to get people to even take our survey” day.  Needless to say we have to get back out to Saint Mike’s very soon and find a way to get people on board with taking the survey so we can have results to go on with our project.

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